Welcome to Kaarasaaram LLC, based at 5000 Katy Mills Cir, Katy, TX 77494, US! We’re passionate about crafting boutique South Asian tours and equally serious about protecting your privacy. This policy explains how we handle your personal information when you visit kaarasaaram.com, book a tour, or contact us at +1 281-694-2873 or [email protected]. Let’s dive in!
Information We Collect: We collect info you provide directly, like:
Personal Details: Name, email, phone number, billing address, and travel preferences when you book a tour, fill out our contact form, or sign up for our newsletter.
Payment Info: Credit card or bank details for secure tour payments (we don’t store these after processing).
Travel Details: Passport info, dietary needs, or health conditions (only if you share them for tour planning). We also gather:
Website Usage: IP address, browser type, and pages visited via cookies or analytics tools (see Cookies Policy).
Communications: Emails, call logs, or chats with our team to ensure we answer your queries.
How We Use Your Info: Your data fuels your South Asian adventure! We use it to:
Process bookings, send confirmations, and share itinerary updates for tours like our Tamil Nadu Temple Trail.
Personalize your experience, like suggesting a Kerala cooking class if you love food.
Send marketing emails with travel deals or Nepal trekking tips (opt out anytime via the “unsubscribe” link).
Improve our website and services by analyzing usage trends (anonymized data only). We share your info only with trusted partners (e.g., local guides, hotels in Sri Lanka) to deliver your tour. We never sell your data to third parties for marketing.
Data Protection: We keep your info safe with:
Encryption: Secure SSL for website data and payment processing.
Access Control: Only our small, trained team in Katy, TX, accesses your data on a need-to-know basis.
Secure Storage: Data is stored on encrypted servers in the US, with backups for disaster recovery. We retain booking data for 3 years post-tour (or longer if required by law, like tax records). Marketing data is kept until you opt out. Payment details are deleted after processing, except for transaction records.
Your Rights: You’re in control! You can:
Request a copy of your data.
Ask us to correct or delete it.
Opt out of marketing emails or data processing (though this may limit tour services). Email us at [email protected] or call +1 281-694-2873, and we’ll respond within 30 days. If you’re in the EU, you have additional GDPR rights, like data portability.
International Data Transfers: Since our tours operate in South Asia (India, Sri Lanka, Nepal), we may share your info with local partners (e.g., a Keralan houseboat operator). We ensure they follow strict privacy standards, compliant with US laws and international regulations like GDPR where applicable.
Third-Party Links: Our website may link to external sites (e.g., visa services). We’re not responsible for their privacy practices, so check their policies before sharing info.
Updates to This Policy: We may update this policy to reflect legal or operational changes. We’ll post changes on kaarasaaram.com and notify you via email if significant. Check back before booking!
Contact Us: Questions or concerns? Reach out at:
Email: [email protected]
Phone: +1 281-694-2873 (9 AM - 6 PM CST, Mon-Fri)
Address: 5000 Katy Mills Cir, Katy, TX 77494, US We’re here to keep your data safe and your travel dreams spicy!